index

We want you to be completely satisfied with your purchase. If you're not happy, here’s how we handle returns:

Eligibility:

  • Items must be returned within 14 days of delivery.

  • Products must be unused, in original packaging, and in resalable condition.

Process:

  • Email us at budgetmailboxes01@gmail.com to initiate a return.

  • Include your order number and reason for return.

  • Once approved, send the item back to the address provided.

Refunds:

  • Refunds will be processed once the item is received and inspected.

  • Shipping charges are non-refundable unless the item is faulty.

Exchanges:

  • We can arrange an exchange for size, color, or type based on stock availability.

Faulty Items:

  • If your item is damaged or defective, please contact us within 48 hours of delivery.

GET IN TOUCH WITH US!

CONTACT US

Choosing the right clothesline can bring up plenty of questions—and we don’t blame you for wanting all the details before you buy! We’re always happy to answer your questions and help you find the clothesline that best suits your space and lifestyle. Email: balconyclothesline@gmail.com Phone: 0416 796 566 So don’t be shy—get in touch and let us know how we can help!